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Privacy Policy

This page describes the management methods of personal data acquired through this Website (navigation log and cookies) and other related services, which involve interaction with the user.

This is a information, pursuant to Art. 13 of the GDPR, valid exclusively for the website world.comfortzoneskin.com  and not to other Websites that may be consulted by the user through links on the website itself.

This is a information, pursuant to Art. 13 of the GDPR, valid exclusively for the website world.comfortzoneskin.com  and not to other Websites that may be consulted by the user through links on the website itself.



We inform users (hereinafter "data subjects", ex. Art. 4, par.1 of the GDPR) of the following general profiles, valid for all areas of processing:

  • the “Data Controller” is the undersigned Company:

Davines S.p.A.

Registered office

Via Tommaso Ravasini, 9/A

43126 Parma (PR)

Telefono: 0521 965611

Fax: 0521 292597

Mail: info@davines.it


Administrative Offices

Via Don Angelo Calzolari
località Roncopascolo
43126 Parma (Sezione Golese)


The Data Controller has appointed a Data Protection Officer (DPO) to whom it is possible to apply to exercise all the rights provided for by the Arts. 15 to 21 of the GDPR: right of access, rectification, cancellation, limitation, portability, opposition, and revoking a previously agreed consent; in the event of a failure to comply with their requests, the data subjects may submit a complaint to the Supervisory Authority for the protection of personal data (pursuant to Art. 13, paragraph 2, letter d of the GDPR).

DPO contact details: privacydpo@davines.it

  • all data are processed in a lawful, correct and transparent manner in relation to the Data Subject, in compliance with the general principles established in Art. 5 of the GDPR;
  • in order to prevent data loss, abuse or incorrect use of data and unauthorised access, specific security measures have been implemented.



2.1 Browsing data

During their normal operation, computer systems and software procedures used to operate this Website acquire some personal data the transmission of which is implicit in the use of internet communication protocols. This information is not collected with the intent of associating it with identified users but, by its nature, could lead to the identification of users through processing and association with data held by third parties. This data category includes IP addresses, or domain names, of the computers used by users to connect to the Website, URI (Uniform Resource Identifier) addresses of the requested resources, time of the request, method used to submit the request to the server, size of the file obtained in response, numerical code indicating the server response status (successful, error etc.), and other parameters pertaining to the user's operating system, and IT environment.



Purpose and legal basis of the processing
(GDPR, Art.13, paragraph 1, letter c)

This data is solely used to compile anonymous statistics on the use of the Website and to verify its correct operation. The data could also be used to ascertain responsibility in the event of hypothetical computer crimes against the Website (legitimate interests of the Data Controller).

Scope of communication
(GDPR Art.13, paragraph 1, letter e, f)

The data are processed exclusively by internal personnel, duly authorized and instructed to the processing (GDPR Art. 29) and will not be communicated to external parties, disseminated or transferred to non-EU countries. Only in the case of an investigation, they shall be made available to the competent authorities.

Data retention period
(GDPR, Art.13, paragraph 2, letter a)

The data are normally kept for short periods of time, except for any extensions related to investigation activities.

(GDPR, Art.13, paragraph 2, letter f)

The data are optionally provided by the data subject.


Definition of cookies: Cookies are small text files that are sent to your computer. This Website uses the following types of cookies:

Technical session cookies.The use of so-called session cookies is strictly limited to the transmission of session identifiers, which consist of random numbers generated by the server and allow for safe and efficient Website browsing. The so-called session cookies used on this Website avoid using other computer techniques that are potentially harmful to the confidentiality of users who are browsing the Website and do not allow the acquisition of personal data that identifies users. These cookies are processed in computer mode.

There are additional technical cookies essential for the proper operation of the Website. These cookies allow us to provide the services requested by users and to browse the Website using its best performance. This type of cookie cannot be disabled because it is necessary for the proper functioning of the Website.

How to disable cookies

Most browsers will allow you to reject/accept cookies. Here is some practical information about disabling cookies on major browsers.

  • Click on the "Customize and control Google Chrome" icon in the top right-hand corner
  • Click "History"
  • Click "Clear browsing data"
  • Select the "Cookies and other Website and plug-in data" option
  • Click "Clear Browsing Data"
Mozilla Firefox
  • Click "History"
  • Click "Clear Recent History..."
  • Select the "Cookies" option
  • Click "Clear Now"
Internet Explorer
  • Click "Tools"
  • Click "Internet Options"
  • In the "General" tab click "Delete..."
  • Select the "Cookies" option
  • Click "Delete"
  • Click "Preferences"
  • Click "Privacy"
  • Click "Remove all website data..." and confirm

Policy updated on 02/10/2020 . This update is carried out within a policy of constant review of the information.




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