HOLIDAY ORDER & SHIPPING POLICY
ORDER PROCESSING & DELIVERY
Please allow 1 business day for orders to be processed and shipped. Orders placed on Friday afternoon, Saturday, and Sunday will be processed the following Monday and will ship within the following 2 business days after being processed.
Our orders are shipped from NY; any orders to be delivered outside of the Tristate area should be placed no later than December 14, 2023 in order to receive it before December 24, 2023.*
Due to the high volume of packages around the holiday season, We are anticipating carrier delays and recommend adding additional 2-3 days to regular shipping times for orders to be delivered.
For specific delivery and shipment questions please contact us at email@example.com
*For packages shipping to Alaska or Hawaii, please place your order no later than December 8, 2022 in order to receive the shipment on time.
HOLIDAY RETURN POLICY
Orders placed between November 20, 2023 and December 31, 2023 can be returned up to 45 days after the date of purchase in order to receive a full refund or exchange. Please be advised that prior authorization is required on all returns. Return acceptance is at the sole discretion of [ comfort zone ]
For return inquiries, please contact our team at firstname.lastname@example.org
If returning an item(s), you must include all parts, pieces and printed materials in order to be eligible for a refund. Also, to ensure that your returns are received by [ comfort zone ], please make sure to add insurance to your parcels through your preferred mail delivery services.