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Cookie Policy

Cookie Policy of us.comfortzoneskin.com

This cookie policy forms an integral part of Davines North America Inc.’s (the “Company”) privacy policy accessible here, (the “Privacy Policy”) and are hereby incorporated therein by reference. The terms under this cookie policy shall be in addition to those set forth under the Company’s Privacy Policy to the extent they do not conflict with such terms. In the event of conflict between the terms of this cookie policy and the terms of the Company’s Privacy Policy, the terms of this Cookie Policy shall govern. Capitalized terms not defined herein shall have the meaning assigned to them in the Company’s Privacy Policy.

 

This document informs users about the technologies that help this Website to achieve the purposes described below. Such technologies allow the “Company” to access and store information (for example by using automatic data collection tools such as cookies, flash cookies and web beacons as such terms are more fully described in the Company’s Privacy Policy, together hereinafter referred to as “Cookies”) or use resources (for example by running a script) on a user’s device as they interact with this Website.

 

For simplicity, all such technologies are defined as "Trackers" within this document – unless there is a reason to differentiate.
For example, while Cookies can be used on both web and mobile browsers, it would be inaccurate to talk about Cookies in the context of mobile apps as they are a browser-based Tracker. For this reason, within this document, the term Cookies is only used where it is specifically meant to indicate that particular type of Tracker.

Some of the purposes for which Trackers are used may also require the user's consent. Whenever consent is given, it can be freely withdrawn at any time following the instructions provided in this document.

This Website uses Trackers managed directly by Davines.com (so-called “first-party” Trackers) and Trackers that enable services provided by a third-party (so-called “third-party” Trackers) are managed by such third-party. Unless otherwise specified within this document, third-party providers may access the Trackers managed by them.
The validity and expiration periods of Cookies and other similar Trackers may vary depending on the lifetime set by the Company, its affiliates or the relevant provider. Some of them expire upon termination of the user’s browsing session.
In addition to what’s specified in the descriptions within each of the categories below, users may find more precise and updated information regarding lifetime specification as well as any other relevant information – such as the presence of other Trackers - in the linked privacy policies of the respective third-party providers or by contacting the Company or such third-party provider using the contact information in their respective privacy policies.

 

Activities strictly necessary for the operation of this Website and delivery of the Service

This Website uses so-called “technical” Cookies and other similar Trackers to carry out activities that are strictly necessary for the operation of the Website, delivery of products and performance of any services offered through the Website (together for the purposes of this cookie policy, the “Services”).

 

Third-party Trackers

  • Platform services and hosting
  • Infrastructure monitoring

Other activities involving the use of Trackers

Basic interactions & functionalities

This Website uses Trackers to enable basic interactions and functionalities, allowing users to access selected features of the Service and facilitating the user's communication with the Company and/or its affiliates.

  • Tag Management

Experience enhancement

This Website uses Trackers to provide a personalized user experience by improving the quality of preference management options, and by enabling interaction with external networks and platforms.

  • Displaying content from external platforms
  • Interaction with data collection platforms and other third parties

Measurement

This Website uses Trackers to measure traffic and analyze user behavior with the goal of improving the Service.

  • Facebook Ads conversion tracking (Facebook pixel)

    Facebook Ads conversion tracking (Facebook pixel) is an analytics service provided by Facebook, Inc. or by Facebook Ireland Ltd, depending on the location this Website is accessed from, that connects data from the Facebook advertising network with actions performed on this Website. The Facebook pixel tracks conversions that can be attributed to ads on Facebook, Instagram and Audience Network.

    Personal Data processed: Tracker and Usage Data.

    Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.

    Google Analytics

    Google Analytics is a web analysis service provided by Google LLC or by Google Ireland Limited, depending on the location this Website is accessed from, (“Google”). Google utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services.
    Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

    Personal Data processed: Tracker and Usage Data.

    Place of processing: United States – Privacy Policy  Opt Out; Ireland – Privacy Policy  Opt Out.

    Storage duration:

    • _ga: 2 years
    • _gid: 24 hours
    • _gat: indefinite
    • AMP_TOKEN: indefinite
    • _gac_<property-id>: 90 days

     

    Heat mapping and session recording

    Heat mapping services are used to display the areas of this Website that Users interact with most frequently. This shows where the points of interest are. These services make it possible to monitor and analyze web traffic and keep track of User behavior.
    Some of these services may record sessions and make them available for later visual playback.

    Hotjar Heat Maps & Recordings (Hotjar Ltd.)

    Hotjar is a session recording and heat mapping service provided by Hotjar Ltd.
    Hotjar honors generic „Do Not Track” headers. This means the browser can tell its script not to collect any of the User's data. This is a setting that is available in all major browsers. Find Hotjar’s opt-out information here.

    Personal Data processed: Tracker, Usage Data and various types of Data as specified in the privacy policy of the service.

    Place of processing: Malta – Privacy Policy  Opt Out.

    Storage duration:

    • _hjClosedSurveyInvites: 365 days
    • _hjDonePolls: 365 days
    • _hjMinimizedPolls: 365 days
    • _hjShownFeedbackMessage: 365 days
    • _hjid: 365 days
    • _hjRecordingLastActivity: duration of the session
    • _hjTLDTest: duration of the session
    • _hjUserAttributesHash: duration of the session
    • _hjCachedUserAttributes: duration of the session
    • _hjLocalStorageTest: indefinite
    • _hjIncludedInPageviewSample: indefinite
    • _hjIncludedInSessionSample: indefinite
    • _hjAbsoluteSessionInProgress: indefinite

     

    Targeting & Advertising

    This Website uses Trackers to deliver personalized marketing content based on User behavior and to operate, serve and track ads.

    Advertising

    This type of service allows User Data to be utilized for advertising communication purposes. These communications are displayed in the form of banners and other advertisements on this Website, possibly based on User interests.
    This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below.
    Some of the services listed below may use Trackers to identify Users or they may use the behavioral retargeting technique, i.e. displaying ads tailored to the User’s interests and behavior, including those detected outside this Website. For more information, please check the privacy policies of the relevant services.
    In addition to any opt-out feature offered by any of the services below, Users may opt out by visiting the Network Advertising Initiative opt-out page.

    Users may also opt-out of certain advertising features through applicable device settings, such as the device advertising settings for mobile phones or ads settings in general.

    Google Campaign Manager 360

    Google Campaign Manager 360 is an advertising service provided by Google LLC or by Google Ireland Limited, depending on the location this Website is accessed from, that allows the Owner to run advertising campaigns in conjunction with external advertising networks that the Owner, unless otherwise specified in this document, has no direct relationship with. Google Campaign Manager 360 also allows the Owner to measure the campaign's performance, to set up placements, ads, and creatives, and to verify tag implementations (such as errors in the ad's formatting). This Website is collecting and transmitting Data from the User through Google Campaign Manager 360 to media buyers bidding to purchase its inventory. These buyers may collect and store such Data and use such Data for retargeting or other advertising purposes.

    Users may decide to disable all the ad personalization Cookies by going to: Google Ad Settings.

    Personal Data processed: geographic position, Tracker and Usage Data.

    Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.

    Commercial affiliation

    This type of service allows this Website to display advertisements for third-party products or services. Ads can be displayed either as advertising links or as banners using various kinds of graphics.
    Clicks on the icon or banner posted on the Application are tracked by the third-party services listed below, and are shared with this Website.
    For details of which data are collected, please refer to the privacy policy of each service.

    Rakuten Advertising Affiliate

    Rakuten Advertising Affiliate is a banner commercial affiliation service provided by Rakuten Marketing LLC or by Rakuten Marketing LLC dba Rakuten Advertising, depending on the location this Website is accessed from.

    Personal Data processed: Tracker, Universally unique identifier (UUID) and Usage Data.

    Place of processing: United States – Privacy Policy  Opt out; European Union – Privacy Policy  Opt out.

    Remarketing and behavioral targeting

    This type of service allows this Website and its partners to inform, optimize and serve advertising based on past use of this Website by the User.
    This activity is facilitated by tracking Usage Data and by using Trackers to collect information which is then transferred to the partners that manage the remarketing and behavioral targeting activity.
    Some services offer a remarketing option based on email address lists.
    In addition to any opt-out feature provided by any of the services below, Users may opt out by visiting the Network Advertising Initiative opt-out page.

    Users may also opt-out of certain advertising features through applicable device settings, such as the device advertising settings for mobile phones or ads settings in general.

    Facebook Remarketing

    Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook, Inc. or by Facebook Ireland Ltd, depending on the location this Website is accessed from, that connects the activity of this Website with the Facebook advertising network.

    Personal Data processed: Tracker and Usage Data.

    Place of processing: United States – Privacy Policy  Opt Out; Ireland – Privacy Policy  Opt Out.

    Storage duration:

    • fr: 90 days
    • oo: 5 years
    • ddid: 28 days
    • _fbc: 90 days
    • _fbp: 90 days
    • u: 2 years
    • xs: 365 days
    • c_user: 365 days
    • m_user: 90 days
    • pl: 90 days
    • dblc: 2 years
    • aks: 30 days
    • aksb: indefinite
    • sfau: 1 day
    • ick: 2 years
    • s: 90 days
    • datr: 2 years
    • sb: 2 years
    • dpr: 7 days
    • gu: duration of the session
    • lh: 7 days
    • locale: 7 days
    • shopping_cart: duration of the session
    • wd: 7 days
    • s_ver: 7 days
    • rc: 7 days
    • campaign_click_url: 30 days

     

    Google Ads Remarketing (Google LLC)

    Google Ads Remarketing is a remarketing and behavioral targeting service provided by Google LLC that connects the activity of this Website with the Google Ads advertising network and the DoubleClick Cookie.

    Users can opt out of Google's use of cookies for ads personalization by visiting Google's Ads Settings.

    Personal Data processed: Tracker and Usage Data.

    Place of processing: United States – Privacy Policy  Opt Out.

    Storage duration:

    • __gads, __gac: 3 months
    • __gcl: 3 months
    • NID, SID, IDE: 6 months
    • test_cookie: duration of the session

    How to manage preferences and provide or withdraw consent

    There are various ways to manage Tracker related preferences and to provide and withdraw consent, where relevant:

    Users can manage preferences related to Trackers from directly within their own device settings, for example, by preventing the use or storage of Trackers.

    Additionally, whenever the use of Trackers is based on consent, users can provide or withdraw such consent by setting their preferences within the cookie notice or by updating such preferences accordingly via the relevant consent-preferences widget, if available.

    It is also possible, via relevant browser or device features, to delete previously stored Trackers, including those used to remember the user’s initial consent.

    Other Trackers in the browser’s local memory may be cleared by deleting the browsing history.

    With regard to any third-party Trackers, users can manage their preferences and withdraw their consent via the related opt-out link (where provided), by using the means indicated in the third party's privacy policy, or by contacting the third party.

    Locating Tracker Settings

    Users can, for example, find information about how to manage Cookies in the most commonly used browsers at the following addresses:

    Users may also manage certain categories of Trackers used on mobile apps by opting out through relevant device settings, such as the device advertising settings for mobile devices, or tracking settings in general (Users may open the device settings, view and look for the relevant setting).

    Advertising industry specific opt-outs

    Notwithstanding the above, users may follow the instructions provided by YourOnlineChoices (EU), the Network Advertising Initiative (US) and the Digital Advertising Alliance (US), DAAC (Canada), DDAI (Japan) or other similar services. Such initiatives allow Users to select their tracking preferences for most of the advertising tools. The Company and its affiliates thus recommend that users make use of these resources in addition to the information provided in this document.

    The Digital Advertising Alliance offers an application called AppChoices that helps Users to control interest-based advertising on mobile apps.

     

    Contact Information of Company

    Email:                                     contactcz@comfortzone.us

    Toll-free Phone Number:    +1 (212) 924-2470 during regular business hours (Monday through Friday, 9:00 am to 5:30 pm ET)

    Website:                                https://us.comfortzone.com/pages/contact-us

    Postal Address:                      Davines North America, Inc., Attn: Customer Care, 61 North 11th Street, 2nd Fl, Brooklyn, NY 11249

     

    Since the use of third-party Trackers through this Website cannot be fully controlled by the Company or its affiliates, any specific references to third-party Trackers are to be considered indicative. In order to obtain complete information, users are kindly requested to consult the privacy policies of the respective third-party services listed in this document.

    Given the objective complexity surrounding tracking technologies, users are encouraged to contact the Company should they wish to receive any further information on the use of such technologies by this Website.

     

    Definitions and legal references

    Latest update: 5/6/2021

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